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Protect Your Warranty


Buyer Beware, What You Should Know

Unfortunately, from time to time, products are sold by dealers or internet sites that are not authorized by the manufacturer. In most cases, products sold by these unauthorized companies were not purchased directly from the manufacturer.  Products sold by unauthorized dealers are sometimes:

  • Purchased on a "grey" market from other countries and illegally sold in the US
  • Counterfeit products not produced by manufacturer 
  • Damaged, defective, or previously used products (called "B" stock products)
  • Products stolen from authorized dealers or other sources

Many times, the unauthorized dealers will attempt to remove or alter the serial number. Removal, alteration, or tampering of the original serial number will automatically void the warranty on that product. Unauthorized dealers may deceive consumers by implying the product is covered by the manufacturer’s warranty policy. Any products sold by unauthorized dealers are not entitled to warranty coverage. We are using our best efforts to prohibit companies from taking advantage of consumers, but these practices still exist. We recommend you to be very careful when selecting a dealer prior to making your purchase.

Protect your Investment

  • Authorized dealers have been carefully selected based on their commitment to customer satisfaction and knowledge of mobile electronics.
  • Authorized dealers have experienced sales and application staff trained to maximize the quality and value of the products they sell.
  • Authorized dealers have been trained by the manufacturer in the application and integration of the products.
  • Authorized dealers have access to direct factory support from the team of experts from each manufacturer, including on-line and live telephone support as well as regularly published technical updates.
  • Authorized dealers offer full factory warranties on all products. Products purchased from unauthorized dealers or sources do not have a factory warranty.
  • Authorized dealers have signed a Dealer Agreement with each company that allows sales only from approved locations and only to consumers. The resale of these products to unauthorized dealers is prohibited.
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